Monitor Daily Whitelist Instructions

The Christian Science Monitor Daily

How to add the Monitor Daily email to your allow list

Occasionally email providers mistakenly filter messages to the wrong folders. This webpage is a guide designed to help you receive the Monitor Daily email in your inbox.

First, to ensure that you receive the Monitor Daily emails, we ask that you add us to your trusted list of senders, contacts, or address book. Adding daily@csmonitor.com to your contacts should let your email provider know that you'd like to receive messages from the Monitor.

If you think you should have received a Monitor Daily email but do not see any in your Inbox, the message may have mistakenly been filtered by your email provider to your spam folder.

Please open your spam folder. If you find an email from "Monitor Daily", open it and mark it as "Not spam."

For detailed instructions, click on the provider or software you use to send and recieve email from the buttons below. Clicking the button will bring you to a set of instructions that show how to authorize the Daily emails to arrive in your inbox.

If you follow these steps and messages continue to be sent to your junk folder, please contact your Internet service provider or spam filter application support and ask how to add daily@csmonitor.com to your allow list.

Security Software
Norton
McAfee
Trend Micro

Gmail

To make sure our email gets delivered to your Inbox, you must add Monitor Daily to your contacts list.

If you do not readily find an email from Monitor Daily, please check your Gmail Spam Folder:

Once in the spam folder, If in the spam folder you see the email from Monitor Daily: Open the Email.

Click the button on the toolbar, labeled Not spam

Next please, add Monitor Daily to your Contacts list:

Forward

Filter messages like these

Add Monitor Daily to Contacts list

Delete this message

Open the email from the Monitor Daily.
Click the drop down arrow next to "Reply" in the upper right side the email from header.
Click the "Add Monitor Daily to Contacts List" from the list that appears.
If the Monitor Daily does not appear in the dropdown list, then you have already added it to your Contacts.

Gmail Mobile App

If you are using the Gmail Mobile App on your mobile device, please open the app now.

If you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.

If you do not find an email from Monitor Daily, please check the Spam Folder:

When you find the email from Monitor Daily
Tap the menu icon - top right.
Then select Move to.

Screenshot of the Gmail App dropdown menu

Then select Primary from the list.

Screenshot of the Gmail app move to menu

You should now receive the Monitor Daily in your Primary Inbox tab.

NOTE: 'My Preferred Folder' does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.

Gmail 'Promotions'

If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.

If you find an email from Monitor Daily in your Gmail Promotions tab:
Grab and drag the email to the Primary Inbox Tab.
After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.

The conversation has been moved to "Primary"
Do this for future messages from daily@csmonitor.com? Yes

Click Yes in the yellow alert box at Gmail.
You should now receive the Monitor Daily in your Primary Inbox tab.

Yahoo! Mail

If you have not received an email from Monitor Daily...

Check your Spam Folder. If you see an email from the Monitor Daily:

Please open the email.
Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from Monitor Daily to your Inbox.

Move your mouse over or tap the Gear icon in the top right navigation bar.
Select Settings from the list that drops down.
Choose Filters located on the left side of the page.
Click the Add button on the Filters page.
Create a name such as Allow List in the Filter name field.
In the From field leave the default contains selected.
Enter our email address daily@csmonitor.com in the text box next to Contains.
Choose the destination folder to which you would like the message delivered. For example: Inbox.
Click or tap Save...
You will see in the next screen: Deliver to Inbox if From contains Monitor Daily.
Click or tap Save on this screen.
You will be returned to your Yahoo! Inbox.

iPhone Mail App

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from Monitor Daily isn’t junk:

Open your Mail app and go to the Mailboxes screen.
Scroll down to the folders area.

Select the Junk folder.
Find the email from Monitor Daily and slide it left to see options.

Tap the More button.
Tap the Mark button.

Screenshot of iPhone move messages screen

Tap the Mark as Not Junk button.

Screenshot of iPhone mail not junk screen

The message is moved to your Inbox. Subsequent email messages from Monitor Daily will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to move relevant emails out of it.

Outlook Mobile App

Follow these instructions to add the Monitor Daily to your list of Focused Inbox on the Outlook App.

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from Monitor Daily:

Click the dropdown menu on the top right of your Inbox.
On the menu displayed tap Move to Focused Inbox.

Select the Move this and all future messages button.

Screenshot of Outlook App move to screen

Tap Move.
Now all future messages from Monitor Daily will appear in your Focused Inbox.

You can also remove unwanted emails from your Focused Inbox by repeating this process in your Focused tab.

Outlook 2003, Outlook 2016 and Outlook Office 365

Follow these steps to add the Monitor Daily to your list of "Safe senders" on Outlook.

Right click the Monitor Daily email in your Inbox email list pane.
On the menu displayed, select Junk.
Select Never block sender in the menu that rolls out.
The resulting popup will say: "The sender of the selected message has been added to your Safe Senders List."
Click OK.

To add sender to address book:

Open the Monitor Daily email.
Right click on the 'From' address.
Select Add to contacts.

Inbox by Gmail

To make sure the Monitor Daily email gets delivered to a preferred folder or your choice in Inbox, you must add Monitor Daily to your preferred folder, or a folder of your choice.

NOTE: "My Preferred Folder" is a demonstration. You can create your own 'My Preferred Folder' by clicking + Create New.

If you do not readily find an email from the Monitor Daily in one of your Inbox bundles, please check your Inbox Spam Folder or your Promotions bundle.

Once located, open the Monitor Daily email.
Then click the icon.
Add Monitor Daily to your 'My Preferred Folder' or another folder of your choosing.

Outlook.com

Previously "Hotmail", "Live", "Windows Live" and "MSN"...

In the new Outlook.com you must click the Wait it's safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts is no longer a solution.

To ensure messages from specific email addresses are not sent to your Junk Email folder:

Open the email from the Monitor Daily either from your inbox or your junk folder.
Click the Wait it's safe link as pictured below.

Mark Sender as "Wait it's safe!

Monitor Daily (daily@csmonitor.com)
To: you@outlook.com

Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
Wait, it's safe! | I'm not sure. Let me check

Alternatively, you could also Manually Add the Monitor Daily to your Safe List.

Click gear the icon on the top right.
Select Options in the drop down list.
On the Options page under Preventing junk email, click Safe and blocked senders.
Click the link Safe senders on the next page.
Enter the email address daily@csmonitor.com in the text box.
Click Add to list.
The Monitor Daily will now be added to your list of Safe senders.

Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

AOL Webmail

Follow these steps to make sure the Monitor Daily email gets delivered to your AOL Inbox.

If you find the Monitor Daily in your spam folder:

Right click the email.
Click "Not spam" in the resulting list.

Add daily@csmonitor.com to your Address Book:

Open the email from the Monitor Daily.
Click the show details link next to the Monitor Daily in the 'From' field.
Move your mouse over or tap daily@csmonitor.com to show the menu.
Click or tap Add contact in the menu displayed.
Add Monitor Daily to the name fields.
Click Add contact.

Emails from this Domain will now be delivered straight to your Inbox.

Comcast

Please log into your Xfinity account and select your Comcast webmail.

Locate the Monitor Daily in your inbox or spam folder.
Open the email.
Click the Spam (not spam) icon on the top toolbar.

Next please, add Monitor Daily to your address book:

Open the email from the Monitor Daily.
Click on the button at the top left of the email that says:

daily@csmonitor.com

+ Add to Address Book

This will open your edit contact screen.
Click Save.

Future Monitor Daily emails should now appear in your inbox.

EarthLink

If you are not receiving email at EarthLink, you should check the Suspect Email folder and add the Monitor Daily to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

While in the Suspect Email folder, if you see Monitor Daily...

Select the Move to Inbox and Add Contact option from the drop down menu.
This will add daily@csmonitor.com to your Address Book for future email delivery assurance.

Address Book Inclusion:

Open the Monitor Daily email.
Click Add to Address Book in the email header.
Use the Address Book Editor to verify the sender's contact details and click save.
Fill in daily@csmonitor.com as the email address of the sender.

Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

Mozilla Thunderbird

Please open your Thunderbird email client.

If an email from the Monitor Daily appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add Monitor Daily to your Address Book:

Click the Address Book button.
Make sure the Personal Address Book is highlighted.
Click New Contact.
Under the Contact tab, copy and paste the 'From' address, daily@csmonitor.com into the email text box.
Click OK.

Security Software

Norton AntiSpam

Failing to receive the Monitor Daily emails may happen if daily@csmonitor.com is accidentally added to the Norton AntiSpam Blocked List.

To remove the daily@csmonitor.com from the Blocked List:

Start your Norton product.
Click Settings.
Depending on your Norton product, do one of the following:

I. For Norton 360:

In the Settings window, under Detailed Settings, click AntiSpam.
On the Filter tab, next to Blocked List, click Configure.

II. For Norton Internet Security:

In the Settings window, on the Network tab, click Message Protection.
Under AntiSpam, next to Blocked List, click Configure.
In the Blocked List window, select the item that you want to remove, and then click Remove.
Click Apply, and then click OK.
If you do not find daily@csmonitor.com in the Blocked list, go to next step.

To add daily@csmonitor.com to the Allowed List:

Start your Norton product.
Click Settings.
Depending on your Norton product, do one of the following:

I. For Norton 360:

In the Settings window, under Detailed Settings, click AntiSpam.
On the Filter tab, next to Allowed List, click Configure.

II. For Norton Internet Security:

In the Settings window, on the Network tab, click Message Protection.
Under AntiSpam, next to Allowed List, click Configure.
In the Allowed List window, click Add.
In the Add Email Address window, from the Address Type drop-down, select the address type.
Add daily@csmonitor.com, and then click OK.
In the Allowed List window, click Apply, and then click OK.

McAfee Products

While McAfee has removed spam protection in the latest Anti-Virus software, you may still have a version that offers spam filtering.

In order to add the Monitor Daily to the friends allow list, please open McAfee and click on Web & Email Protection.
Then click on Anti-Spam.

There you can see various settings. You can change the spam protection level, change filter settings, etc.

Click on Friends list.
Please add daily@csmonitor.com to your 'Friends List' to always allow emails from the Monitor Daily.

Trend Micro

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can add the Monitor Daily to your list of Approved Senders:

Open Microsoft Outlook.
Click the Spam Mail folder then select the legitimate email detected as spam.
Click Approve Sender on the toolbar.
Click Yes when the confirmation message appears.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

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